WhatsApp AI Chatbot for Hotels and Vacation Rentals

An AI assistant lives on your WhatsApp Business number — checks availability, takes bookings, answers questions in any language, and sends payment links. All automatically, 24/7.

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LodgeHog Chatbot
online
Hi! I can check availability, take bookings, and answer your questions. How can I help?
9:41
Do you have a double room for next weekend?
9:42
Yes! I found 2 options for you…
9:42
Type a message

Answer guests instantly, 24/7

No more missed messages or slow replies. The chatbot responds to every guest immediately — day or night, weekends included.

Take bookings without lifting a finger

Availability check, room selection, guest details, payment — the chatbot handles the full reservation flow directly in LodgeHog.

Any language, automatically

The chatbot detects each guest's language and replies in kind — no setup required. Perfect for properties with international guests.

LodgeHog Chatbot
online
Type a message

Bookings handled fully automatically

The chatbot checks live availability, presents options with pricing, collects guest details and completes the full reservation directly in LodgeHog — no manual follow-up needed.

Real-time availability pulled directly from your PMS calendar.
Room options presented with photos, pricing and capacity.
Confirmed reservation lands instantly in your LodgeHog calendar.
All conversations handled by the chatbot remain fully visible in your WhatsApp Business app.
LodgeHog Chatbot
online
Type a message

Any language, any time

International guests get an instant, fluent reply — in their own language. No extra configuration, no extra cost.

Automatic language detection — no guest setup required.
Supports dozens of languages out of the box.
Available 24/7 — no staff needed outside business hours.
Consistent, professional tone on every message.
LodgeHog Chatbot
online
Type a message

Answers questions about your property

Rooms, amenities, check-in times, cancellation policy — the chatbot knows your property and answers guest questions accurately and instantly.

Check-in and check-out times, directions and parking.
Room amenities, bed types, capacity and meal plans.
Cancellation and refund policies explained clearly.
Customise the knowledge base from your LodgeHog dashboard.
LodgeHog Chatbot
online
Type a message

Payment links and human handoff

The chatbot collects payment and confirms reservations without any staff involvement — and escalates smoothly when a human touch is needed.

Sends payment links directly in the WhatsApp conversation.
Confirms the booking automatically once payment is received.
Escalates to your team when a guest requests a human or the bot cannot help.
All conversations stay visible in your WhatsApp Business app.
24/7

Always available

<5s

Average response time

50+

Languages supported

Unlimited

WhatsApp conversations

Let your WhatsApp answer itself — 24/7, in any language.

Connect your WhatsApp Business number once and the AI handles the rest. Sign up and activate the chatbot from your LodgeHog dashboard.

Start Your Free 14-day Trial Talk to us on WhatsApp

Frequently Asked Questions

The LodgeHog WhatsApp chatbot is an AI assistant that lives on your WhatsApp Business number. It automatically handles booking requests, cancellations, guest questions and payment links — 24 hours a day, 7 days a week, in any language — without requiring staff involvement.

When a guest messages your WhatsApp number, the chatbot checks live availability from your LodgeHog PMS, presents room options and pricing, collects guest details and — if prepayment is required — sends a payment link. Once confirmed, the reservation is created directly in your calendar with no manual entry needed.

Yes. The chatbot connects to your existing WhatsApp Business number via the official Meta WhatsApp Business Platform API. LodgeHog is a verified Meta Tech Provider, so the setup is straightforward and the connection renews automatically in the background.

Yes. All conversations handled by the chatbot remain fully visible in your WhatsApp Business app. Your team can read any exchange, reply directly if needed, and take over at any point — the chatbot and your staff share the same inbox.

The chatbot automatically detects the guest's language from their messages and replies in kind — no configuration required. It supports dozens of languages, making it ideal for properties that receive international guests.

Yes. The chatbot can process cancellation requests directly in WhatsApp. It looks up the existing reservation, applies your cancellation policy, and updates the booking status in LodgeHog automatically.

If a guest asks to speak with a person, or the chatbot encounters a question it cannot answer, it escalates the conversation to your staff. Every conversation remains visible in your WhatsApp Business app, so your team is always in control and can jump in at any time.

Yes. When a booking requires prepayment, the chatbot automatically sends a payment link directly in the WhatsApp conversation. Once the guest pays, the reservation is confirmed and updated in LodgeHog — all without staff involvement.

Setup typically takes less than 10 minutes. You connect your WhatsApp Business number from the LodgeHog dashboard and the chatbot starts handling conversations immediately. No coding or technical knowledge is required.

Yes. LodgeHog is a verified Meta Tech Provider, which means the integration uses the official WhatsApp Business Platform API. Your guests' data is handled securely, and the connection is stable and renews automatically — no manual re-linking needed.

The chatbot learns directly from your LodgeHog booking engine. It reads your room types, rates, availability, policies and descriptions in real time — so it always has accurate, up-to-date information to share with guests without any manual training.

Yes. You can add custom instructions from the LodgeHog dashboard to tailor the chatbot's behaviour to your property — for example, check-in procedures, house rules, local recommendations, or a specific greeting. The chatbot will follow these instructions in every conversation.

The WhatsApp chatbot is included in the Professional plan, which starts at $34.90 per month. That plan also includes the full LodgeHog PMS and commission-free booking engine — so you get everything in one subscription.

Part of a complete hospitality platform

The WhatsApp chatbot works even better alongside the rest of LodgeHog

Property Management System

Run reservations, rates, financials and reports from one cloud-based PMS.

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Channel Manager

Sync availability and rates across Booking.com, Airbnb, Expedia and 50+ OTAs.

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Booking Engine

Take commission-free direct bookings from your own website.

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Trusted by hoteliers and guesthouses

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+ Channel Manager & Booking Engine

Sell everywhere and on your own site

  • Sell on Booking.com, Airbnb & 50+ sites
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